VIVA has rich horizontal specialization, be it a development of software solutions, or a system analysis. We focus on the following horizontal areas.

Business Intelligence and Data Warehousing Query, Reporting and Analysis Tools
 

	Data Warehouse Design/Admin/Implementation
	Data Mining Tools
	Analytical Applications

Customer Management Sales Force Automation Software
 

	Call Center & Contact Center Customer Management
	Customer Support and Service
	Helpdesk

E-Business
 

	Intranet and Extranet
	Case management System
	Process Automation
	Performance Reporting
	B2B and B2C Portal and Content exchange

E-Commerce
 

	Catalog and Configuration
	Payment, Tax and shipping/handling
	EDI and Data Transformation Tools

ERP
 

	Enterprise
	Mid-Market

Knowledge Management
 

	Document Management
	Workflow and Tracking
	Collaboration
	Publish and Search

Infrastructure Client
 

	Data Center Operations (including System Management)
	Deployment
	EAI (Enterprise Application Integration)
	Messaging
	Network Infrastructure
	Thin Client
	Server

Supply Chain Distribution
 

	Integration
	Transportation Management
	Inventory Management
	Order Management
	Planning & Scheduling
	Warehouse Management

System Management
 

	Operations   - Monitor/Measurement/Management   - Systems Administration   - Network Administration   - Directory Administration   - Security Administration
	Support   - Failure and Recovery

Tools