Things to be remembered before moving from one place to another 

MOVING? You'll want to read this first ... 
If you're among the thousands of people who will move from one home to another in Illinois this year, this pamphlet is for you. Take a few minutes to read it and learn how to evaluate a  moving company, how to choose a reputable mover, how moving charges are determined,   what an "estimate" really is, how to protect yourself against (and minimize the risk of) loss or damage to your property, and other information that can help you be an informed consumer BEFORE, DURING and AFTER your household move.

Household movers are business men and women; and like all businesses, some are better than others. If a dispute arises, you can expect them to defend their contract rights. You can avoid many problems by doing two things: choose a licensed, professional mover with care, and understand your rights and obligations. 

Most problems arise from disagreements about either the estimate of charges or the mover's liability for damaged or lost property. Briefly, AN ESTIMATE IS NOT BINDING. An estimate is only a general idea of what charges will be, under normal conditions, for the service you order. Your actual costs can be much higher, because your bill will be based on the actual service performed. That is, what is moved, how much your goods weigh, the distance involved, and the number of workers and hours the job takes.

As for the CARRIER'S LIABILITY, just remember that the lowest rate offers the least protection for your goods. Carriers offer a variety of options for protecting your property. Be sure you understand them and choose carefully; and if anything is lost or damaged, file a written claim immediately! 

BEFORE THE MOVE: 

ONLY USE A LICENSED MOVER. The most important thing you can do is choose from among the more than 500 movers licensed by the Illinois Commerce Commission (Ill.C.C.). Licensed, professional movers must comply with Ill.C.C. standards for handling, loading, moving, and unloading your property; and they must perform their services at reasonable rates and within a reasonable time. Unlicensed movers operate outside the law, and they may provide little protection for loss or damage to your property -- or none at all.
For your protection, it's against the law to hire an unlicensed mover. 

GOOD REPUTATION. A good reputation is a valuable asset to a mover. Get recommendations from neighbors, friends, co-workers, real estate agents, or any newcomer who has used a mover recently, then get estimates from movers with satisfied customers. You also can call the Ill.C.C. and the Better Business Bureau to inquire about complaints against carriers. If possible, visit a mover's facilities.

COMPARE COSTS. Your moving costs will be calculated by one of two methods: For moves within Cook County or less than 35 miles, charges are based on the number of workers and hours for the loading, moving and unloading; or for moves over 35 miles, charges are based on the total shipment weight and the distance of the move. For local moves remember that the lowest hourly rate does not guarantee the least expensive move. Charges are based on actual time and number of workers.

NOTE: The lll.C.C. does not regulate how much movers charge for moves outside of Cook County if they begin and end in the same incorporated community plus the area within ten miles beyond its corporate limits. Even in a rate-exempt area, the mover always must be licensed.

All rates are published in movers' tariffs, which are filed with the Ill.C.C., and may be seen at the mover's office or at the Ill.C.C.. You can confirm a mover's rate by asking to see a copy of the tariff page the company has filed with the Ill.C.C.. Then you can call the Ill.C.C. to confirm the page is on file and in effect.

ESTIMATES. Any licensed professional mover must give you a free, written estimate of the probable cost of your move. Get estimates from several qualified, experienced movers. Remember, an estimate is not a bid or a quote of final charges. It's an educated guess as to what a move will cost, based on the items you tell the mover you want packed and moved. You will be billed according to charges in the mover's tariff -- and that's the amount you'll have to pay, regardless of whether it's more or less than the amount stated in the estimate. 

Be sure the estimator sees everything you want moved, including the basement, attic and garage, and understands any special problems that may exist at your destination (like elevators, stairs, etc.). 

Get a written estimate before the move starts (not when the mover shows up with the truck). It should state all the decisions you have made about what you want moved, other services (including the number of employees and the size of the vehicle your move will require)., and the mover's liability for loss or damage. Have the mover sign your copy.

Don't choose a carrier solely on the basis of the lowest estimate. Compare other things, too: the mover's reputation, the condition of the company's facilities, and check to see if complaints have been filed with the Illinois Commerce Commission, Better Business Bureau, or Attorney General. 

DURING THE MOVE: 

INVENTORY. An inventory and the bill of lading will be very valuable documents if you have a claim for loss or damage later on. After the truck arrives, but before the loading begins, you may ask the carrier to make an inventory of your property, and accompany the mover while the list is prepared. If you disagree with anything on the inventory, make a note of it on the form before you sign it. Make sure the inventory is legible and accurate and that any notations also appear on the company's copy. If you're billed on an hourly basis, you may have to pay for the time an inventory takes; but without one you could have a very hard time proving a claim. For weight distance moves, the mover is required to furnish you with an inventory at no additional charge.

BILL OF LADING. This is your contract with the mover. It states the mover's responsibilities, such as the services they will perform, when and how they charge for the move, and what their liability is. Be sure you understand the contract (especially the part about the carrier's liability), and get a copy. Don't sign it until you understand it and agree with it. Movers are required to issue to you a bill of lading, so don't hire a mover who doesn't want to use one.

CARRIER LIABILITY. Your mover's liability may be less than the value of your goods. According to law, carriers are not liable for the full value of your property unless you pay an additional charge for that protection. Mover's rates are based on 30 cents per pound, per article. If you choose to release the value of your goods at this level, you must write in your own handwriting the words "30 cents per pound per article" on the bill of lading. You may choose to release your goods at a higher valuation, but you will incur an additional cost. Failure to release your goods at a declared value or at 30 cents per pound per article will automatically limit the mover's liability for your goods at $2.00 times the total weight of the shipment.

It is important to understand that a "carrier's liability" and "insurance" are not the same thing. It's a good idea to see your insurance agent to determine if you need additional coverage. Reputable movers will explain their liability for loss or damage to your property and how you can increase your protection. If you purchase insurance, a mover must issue you an insurance policy prior to the move. 

NEVER pack jewelry, money, important papers, medicines, or other valuable articles for shipment on the mover's truck. Carry them with you. Your mover is not responsible for these items.

WEIGHT. Charges for long-haul moves are based on weight and distance. You may verify the "tare weight" (the weight of the vehicle and only the driver) before your property is loaded. The driver will have that document. You are entitled to witness the official weighing of the loaded vehicle. (The weight of your shipment -- the difference between the tare weight and the loaded weight -- is the basis for determining your cost.) If you can't be there for weighing and dispute it afterwards, you may insist upon a re-weighing; but you may have to pay for it if the original weight was accurate. 

DELIVERY. Be at the destination site at the time agreed upon for delivery. If you are not there and delivery can't be made because of your absence, your property may be placed in storage. You then will have to pay storage charges, too. 

Check the condition of your property before signing a delivery receipt. If there's damage or loss, make a written notation on the inventory or bill of lading. Be specific! And be sure the notations appear on both copies (yours and the carrier's). If you don't, it could be very difficult to collect on a claim.

If there's a box or a container you don't want unpacked right away, you and the mover should inspect it for signs of damage. If you have packed your own cartons, the mover may not be liable for loss or damage to its contents unless there is visible damage to the carton. It is important to check for damage to valuable items while the mover is present.

BE PREPARED TO PAY AT DELIVERY. Unless you have made credit arrangements with the mover, you will be expected to pay for the move before your goods are unloaded. Unless other arrangements have been confirmed in writing, by the mover, payment will be expected in cash, money order, or cashier's check up to 110% of the written estimate.

IF CHARGES ARE MORE THAN 110% OF THE WRITTEN ESTIMATE (that is, 10% higher than the written estimate), the carrier is required to give you 30 days to pay the balance. (Note: This is one good reason to get a written estimate -- and to keep your copy.) If you pay 110%, the carrier MUST unload and release all your goods. 

AFTER THE MOVE

CLAIMS. Claims must be filed in writing within 9 months of the date of delivery. A successful claim for loss or damage may depend on your having written an accurate description of the loss or damage on the inventory or the bill of lading (on the carrier's copy, too!). Unless you note the loss or damage on these documents, your burden of proof may be more difficult. 

File your claim with the mover in a letter or use a claim form provided by the mover. Specifically describe the loss or damage and include a copy of the inventory and/or bill of lading. Send it to the mover at its local office. If there is no local office at your destination, file it at the mover's home office. 

Movers must acknowledge written claims within 30 days and act on them (that is, pay, settle, or deny a claim) within 120 days. Be sure to keep the damaged property, because the mover has a right to inspect any damaged property before settling a claim. Do not have damage repaired or replace the item before consulting with the mover, or it may jeopardize your potential settlement.

DISPUTE RESOLUTION: If you and the mover have a dispute about either the cost of the move or loss or damage to your property occurring during the move, you should try to negotiate a mutually satisfactory resolution. However, if you are unable to work out a satisfactory settlement, you can ask the Ill.C.C. to help by using the Commission's dispute resolution service. The Commission will first attempt to resolve the dispute through mediation. If that fails, you may submit the dispute for binding arbitration.

Participation in dispute resolution service is completely voluntary on your part and is designed to provide a relatively fast, fair, and inexpensive resolution. The arbitration service fee is $25. Requesting this service binds you to the decision of the arbitrator, and you give up your right to have a court decide the dispute. 

STORAGE: If your goods are put in storage, you will have to pay for unloading when they go into storage and for reloading them when they come out again, as well as the storage charges themselves. The carrier's liability may end if your goods go into long term (or what is called "permanent") storage. Call the Illinois Commerce Commission for details. 

Warehouses are regulated by the Illinois Department of Agriculture. Your property should never be stored in a "mini warehouse" or self-storage facility unless you keep the key; and storage in a mover's trailer for more than just a few days is never a good idea because of potential for theft or damage caused by weather conditions. 

WHEN ALL IS SAID AND DONE: 

The best way to avoid problems is to plan ahead and be prepared. No two moving companies are the same. Some are better than others, so it's worth your time and effort to remember these important considerations: 

Choose carefully - only use a mover licensed by the Ill.C.C.., Ask the mover to provide its license number (it should be apparent on all advertising and paperwork), and use that number to check its complaint record at the Ill.C.C.

Get a written, signed estimate, and keep it. 

Be ready when the mover arrives. 

Accompany the mover to make up an inventory. 

Understand and agree with the bill of lading before you sign it. 

Before your move, require the mover to explain its limits of liability and your options for loss and damage protection. 

Be at the destination at the time agreed upon for delivery. 

Check the condition of your property before you sign a delivery receipt 

. . . and be flexible. 
 
FOR MORE INFORMATION CONTACT:

Illinois Commerce Commission 
527 East Capitol Avenue
P.O. Box 19280 
Springfield, IL 62794-9280 
Phone: 217/782-6448 


How to protect my identity after my purse/wallet has been stolen? 

Tips to help you protect your privacy 
Identity Theft 
Experts estimate that as many as 700,000 cases of identity theft occur each year nationwide. If someone has used your personal identification either by somehow gaining access to your personal information or as a result of a theft of your personal belongings to fraudulently establish credit, take the following steps as quickly as possible. 

  1. Report the incident to each of the credit reporting agencies and request that a fraud alert be placed on your file. The contact numbers for the credit reporting agencies are 888-397-3742 (Experian), 800-525-6285 (Equifax), 800-680-7289 (Trans Union). 

  2. Obtain a copy of your credit report from each of the credit reporting agencies by calling 888-397-3742 (Experian), 800-685-1111 (Equifax), 800-916-8800 (Trans Union). Check to see whether any additional accounts were opened without your consent or whether unauthorized charges were billed to your accounts. 

  3. Contact the Social Security Administration's Fraud Hotline at 800-269-0271 to report the unauthorized use of your personal identification information. 

  4. Contact your State Department of Motor Vehicles to see whether the Department has issued an unauthorized license number in your name. If so, notify them that you are a victim of identity theft. 

  5. File a complaint with the Federal Trade Commission ("FTC") by contacting the FTC's Identity Theft Hotline by telephone: 1-877-IDTHEFT; by mail: Identity Theft Clearinghouse Federal Trade Commission, 600 Pennsylvania Avenue, NW, Washington, D.C. 20580-0001 or online: www.consumer.gov/idtheft. Ask for a copy of "ID theft: When Bad Things Happen to Your Good Name", a free comprehensive guide to help you against, and recover from, identity theft. 


How to extend my work visa inside the US? 

Visa Extension within USA 
Document Checklist for Visa by Mail 

For H-1B visa re-validation (this is only if you already have a multiple entry H-1B visa stamped on your passport), send the following documents to the appropriate address below. 
Please note: As of February 1st, 2000 the address has changed for visa revalidation by mail. 

Postal Service:                                    Courier Service: 

US Department of State/Visa                US Department of State/Visa 
P.O. Box 952099 1005                         Convention Plaza (Box 2099) 
St. Louis, MO 63195-2099                    St. Louis, MO 63101-1200 
Fax: (202) 663-1608                            Fax: (202) 663-1608 


You provide: 
1. The new(original) H-1B Approval Notice along with the copy of the petition, its supplements and LCA 
2. A letter from the employer 
3. Two separate checks ( no personal checks) or money orders for $100 and $45 (payable to the "Department of State" for each family member) 
4. Two passport-size photos 
5. Passport which does not expire within the next six months 
6. Self-addressed stamped padded envelope 


REVALIDATION OF H, L, O AND P VISAS 

*Re-validation of your visa will take at least five to eight weeks* 

If you need further clarification, please feel free to contact the Department of State, US Visa Services at (202) 663-1213 

An application for revalidation (or renewal) of an H, L, O or P visa requires the following documentation/information: 

A passport valid for at least six (6) months. The passport (or accompanying previous passport) must contain a previous visa bearing the same classification as that which is now being sought. A visa may be revalidated if it has a remaining validity of not more than sixty (60) days, or has not been expired for more than one year. Each applicant will receive an individual visa, and each machine readable visa (MRV) covers a full page. Therefore, passports must contain a blank, unmarked visa page for each U.S. visa to be placed in the passport. 
The original Form I-94 annotated by the Immigration and Naturalization Service (INS) inspector when s/he was last admitted to the U.S. The original I-94 should be stapled in your passport. If the Form I-94 has expired, you should submit a valid Form I-797 Notice of Approval from the INS for each visa applicant. 
A valid employment petition (Form I-797) issued by the INS must be submitted. The form will indicate the applicant's current employer and the approved extension of temporary stay. 
A comprehensive letter from the principal alien's employer identifying the applicant and describing in detail the nature and function of the position, the kind of business and what it does, and justifying the need for the visa. The letter submitted must be on the letterhead of the current employer, with an original signature from the company representative and must be addressed to the Visa Office, Department of State. The Visa Office cannot accept letters signed by the visa applicant. If the visa applicant is the sole employee of the company in the United States, the latest copy of the company's FICA and IRS forms must be submitted along with the applicant's letter of explanation. Please include the company's fax number. 
A typed nonimmigrant visa application form, OF-156, with one passport-size photograph, with white or light background, for each applicant regardless of age. The photographs must be attached to the respective forms in the designated place. Please spell out the month of birth (i.e., write "January 2," NOT 1/2 or 2/1). Incomplete or improperly filled out applications are returned without visas. The OF-156 application form may be obtained via autofax at 202-647-3000, document 6306. 
If the spouse and/or dependent children are applying for visas separately from the principal alien, certified copies of the principal alien's valid visa and valid I-94 (front and back) must be submitted in addition to all other requirements. 
There is a required $65 non-refundable fee for each machine readable visa. Payment may be made by bank draft, money order, or corporate check made to the order of the "U.S. Department of State." Cash or personal checks are not acceptable. In addition, certain nationalities must also pay a "reciprocity fee." The amount of these fees vary from country to country. In the case of multiple applicants, payment of all fees may be consolidated in one check. 
Nationals of India, please note:
Reciprocity in the H, L, O, and P categories changed April 14, 2000 to $75. Reciprocity fees are in addition to the $45 MRV application fee that must be paid by all applicants. 
This office does not have direct contact with the public. All transactions take place via U.S. mail or commercial courier. While we do not recommend any particular service, FEDERAL EXPRESS picks up daily directly from our offices. The office's mail room is in a different building; items sent via U.S. Postal Service take at least two extra days each way. Include a prepaid airbill for the carrier of your choice to return the documents to you. If you opt for the U.S. Postal Service, you must provide a stamped, self addressed envelope for the postal service. For safety reasons. U.S. Postal inspectors recommend that passports sent via the U.S. Postal Service should be mailed in padded envelopes. If you make no provisions for the return of your documents, we will return them via ordinary surface mail.

Application packages must be mailed to the address above. No more than one family per package. Processing time depends on seasonal demand. It is best to allow a minimum of five weeks from the date of receipt. This office adheres to a strict first-come, first-served policy. If there are time, we urge you to apply for the visa at a U.S. Embassy or Consulate abroad or through the U.S. border post program. 

Do you wish to withdraw an application for revalidation? 
How do I resubmit an application that was refused for lack of documentation? 
Return to Revalidation homepage 
Return to Visa Services homepage 

Revised January 2000 
 


What are the documents needed to apply for my Green card? 

Documents needed to apply for Green card 

Sample Documents 

Sample Co-worker Completed Affidavit 
Sample Experience Letter

Downloadable Documents 

Information Sheet for Labor Certification 


How to file my income tax?

Instructions for filling Form 1040 EZ     

Introduction:

1.  Please keep all your W2s handy and also open the http://www.irs.ustreas.gov/prod/ind_info/tax_tables/index.html.

2.  You can use this form only if you satisfy the conditions on page 2 of this form.

 Calculating total federal wages:

1.  Some of you may have more than one W2 if you had worked in more than one state during the year for which you are to file the income tax returns. In that case, note down the wages in Box 17 in each W2 and add them up. This should add up to the wages given in Box 1 of any one of the w2s you have. If yes, it is fine. Then the total federal income tax that has been deducted from you already by ADP is the one shown in Box 2 of the w2 where Box 1 wages match the total.

2.  But in some cases the state wages are repeated in Box 1. So please add up the wages given in Box 17 of all the W2s you have and this will be your Federal wages, tips, other comp. In such case, please add up the amounts shown in Box 2 of all the W2s and this is the total federal income tax that has been already deducted by ADP.

3.  If you have only one W2, the amount shown in Box 1 will be your total federal wages and the amount shown in Box 2 is the total federal income tax that has been already deducted by ADP.

Filling the form

Note: Filling up the first few unnumbered columns are easy. The only thing you need to remember is that even if you are married but your spouse was never with you during the year the year for which you are to file the income tax returns, then you cannot include the spouse in the returns. If your spouse has been here, you should have obtained SSN or TIN. As most of the spouses are dependent, you can obtain only TIN. To obtain TIN, please visit http://www.irs.ustreas.gov.

Steps: 

1.  Please fill in the sum total of the wages in Box 17 of all your W2s.

2.  You may not have any unless you have a CD or savings account that generated an interest of more than $400 in the year. If so you cannot use this form.

3.  Put 0.

4.  Do as instructed.

5.  Check the No box. For the remaining, do as instructed. Please see my Note above if you want to put $12,950.

6.  Do as instructed

7.  Put the appropriate amount arrived at as explained in Calculating total federal wages

8.  May not be applicable in our case. Put 0

9.  Do as instructed.

10. Do as instructed. Use table given in http://www.irs.ustreas.gov/prod/ind_info/tax_tables/index.html.

11.  

            a.  Do as instructed

            b.  Do as instructed

            c.  Check the appropriate box

            d.  Fill in your account number from the left extreme box. If your account number                 has less number of digits than the number of boxes available, please leave the                 unused boxes blank.

12. and remaining. Do as instructed.

Mailing

Please see http://www.irs.ustreas.gov/plain/where_file/index.html for addresses of IRS offices. For example you are in California now, click California and get the address of the IRS office. Please do not forget to mail all the left bottom piece of all your W2s along with Form 1040EZ.

More Info

Please visit http://www.irs.ustreas.gov

Instructions for filling Illinois Form IL-1040 Form along with Form 1040 EZ    

Note:

1.  Please use only the W2 in State reference copy (Lower portion, central piece) where IL     is mentioned in Box 16. For filling up this form, pick up values given only in this     piece and not from any other piece of the W2.

2.  We have enclosed two forms, IL-1040 and IL-1040 Schedule NR. Only the former is to be       used if you have only one W2 and that too from IL. You have to use both the former and      the latter if you have received more than two W2s out of which at least one is from IL.

Step 1

Filling up the columns are easy. The only thing you need to remember is that even if you are married but your spouse was never with you during the year the year for which you are to file the income tax returns, then you cannot include the spouse in the returns.

Step 2

1.  Pick up the wages given in box 17 of W2 and fill in.

2.  Normally 0

3.  Normally 0

4.  Do as instructed

Step 3

5.  to 9. Normally 0 for m

10. Since 5 to 9 are normally 0, this also will be 0

11. Do as instructed.

Step 4

12.

            a.  Write 1 if single. Write 2 if your spouse has been here during the tax year and               was dependent on you. (If your spouse has been here, you should have obtained               SSN or TIN. As most of the spouses are dependent, you can obtain only TIN. To               obtain TIN, please visit http://www.irs.ustreas.gov.)

            b.  Put 0

            c.  Put 0

            d.  Put 0 (12 can only be either $2,000 or $4,000 for us)

Step 5

13. Do as instructed. If you have been only in IL (In other words you received only one W2 and that it is for IL, the move on to Step 6, 15)

14. Do as instructed.

Step 6

15. Do as instructed.

16. Do as instructed.

Step 7

17. Please pick up the value given in Box 18 of the W2 and fill in.

18. to 23. Normally 0 for us.

24. Do as instructed.

Step 8 to Step 11

Do as instructed. . If your account number has less number of digits than the number of boxes available, please leave the unused boxes blank.

Mailing

If you have a refund or 0 balance, mail the form along with the W2 piece to

Illinois Department of Revenue
Springfield, IL 62719-0001

If you have to pay the government, mail the form along with the W2 piece to and check to

Illinois Department of Revenue
Springfield, IL 62726-0001 

Website
http://www.revenue.state.il.us 


Interview Tips    

How to knot a tie?

 1.  Always keep a writing pad and a pen handy.

2.  Start the interview with appropriate greeting and respond properly to any greeting.

3.  Please speak with a clear audible voice into the phone. If you are asked to reduce or     increase the volume, please do so and maintain the volume level through out unless they     ask you to change again.

4.  Please be cheerful, confident and show enough interest in the job during the interview     but not over enthusiastic or desperate.

5.  Please answer questions in a professional manner even if the questions are put to you in     casual manner.

6.  Please speak slowly while replying, more so while giving lengthy replies.

7.  Please be brief in your replies but please do not give one liners or just "yes" or "No"

8.  Please do not show up your irritation or annoyance if any stupid or irritating question     is put to you but answer them professionally without trying to be over smart.

9.  Please listen carefully to what the interviewer is saying. If you do not clearly     understand what they say, please ask them to repeat the question by saying "Can you     please repeat the question". Please do not say, "I can not understand your question.     Please repeat it". Please do not assume what they have asked and start answering based     on the assumption. Please do not make too many requests for repetitions.

10. Please remember that the client may not hire you if you do not have a close match of the     skill sets/experience they are looking for even if they admire your skills and     experience. So, please do not get the impression that you are not good if you are not     selected.

11. It is all right to say "I don't know" rather than give a wrong answer

12. Please show interest in working/learning in other tools or areas even though you may not     really like it. Suppose you are a developer and they ask you whether you will be able to     do the job of a DBA, then tell them what all you know about DBA activities and conclude     by saying that you will be interested or open to take DBA responsibilities.

13. When you have strong knowledge of a tool or language but no working experience with -     please avoid giving a standard answer by saying "I have no experience but I know about     it. Given an opportunity I will be able to work on it". Rather, please tell the     interviewer more about the tool / language in question and detail to him the usefulness     / utility and then tell him you don't have commercial experience in the same. This way     you get an opportunity to share with the client your knowledge of the tool and get him     interested, rather than end the matter abruptly.

14. If you hear about some tool/application for the first time and asked to express your     knowledge, please be frank by saying that you do not know anything about that. But try     gently to get more information about that from the interviewer and if you have knowledge     and/or experience of similar tool, then you may tell the interviewer that since you have     worked on a similar tool, you will be able to pick up and perform on this tool also.

15. Please do not express strong likes or dislikes about any thing technical or non-technical. For example if you hate SAS programming, please do not say, "I hate SAS      Programming". Instead, please say, " I do not have a great liking for SAS Programming".

16. Please inform the respective account manager/marketing staff of all that has transpired during each telephonic interview

17. Additional tips while speaking with the recruiter/middle person

        I. Always ask her from whom they get the resume and note it down. Don't ask her  "where did you get my resume?" - that might put her off.

       II. Also clearly note down the name of the interviewer (ask her for the spelling in case you are not sure), her Company's name and the phone number before starting      the interview.

      III. Please note the time of call and the duration of the interview

       IV. After you have answered all the questions to the best of your ability, please request the person if you can have the following questions answered (incase it has not been answered till then)

                        a.  Where is the Project?

                        b.  What is the duration of this assignment?

                        c.  What is the description of the project and what is specific role in the project?

                        d.  What is the team size or is this a one-person project?

                        e.  What is the next step in the interview process? Do you want my account manager to speak to you?

       V. In case she proposes to schedule an interview with the project manager, please find out the following details also

                        a.  What is the time of the interview?

                        b.  Who is the person who is going to call you and what is his role in the project?

                        c.  What is the name of the end client and their web address so that you can prepare better for the interview?

       VI. Finally thank the person for his time with your questions and let him know that the project is very interesting and you look forward to working with them.


American Lifestyle & Language

For those consultants coming to the US from English speaking countries such as UK and its current and old colonies like India, Pakistan and Australia, working and living in the US is generally not hard. But, the English spoken in the US is very much different from that spoken in those countries. It has a lot to do with the lifestyle, actually. Americans prefer being called by their first name by their friends, coworkers, and family. Uses of titles like Mr, Ms, Sir, etc. are generally reserved for formal occassions. Speaking English in a foreign dialect is called an accent. Even though it is hard to remove the accent from your English, it is advisable that you speak slowly and enunciate each word properly for successful conversation. It is important to learn the right use of words and their correct pronounciations.

Pronounciation

Schedule                        Shedule                            Skedule

Beta               Beeta               Baeta
Z                  Izzed               Zee
Route              Roote               Raut
Zero               Zero                Zero / Ooo
Organise           Organise            Organize

Word/Phrase Substitutions

Indian (British) English

American English

Curd

Yogurt

Traffic signal

Traffic light

Boot, dicky

Trunk of a car

Bonnet

Hood of a car

Petrol pump

Gas station

Petrol

Gas

Pavement

Sidewalk

Take a lift

Get a ride

lorry

truck

underground

subway

return ticket

round trip

Toilet

Restroom

Guest house

Motel

Current

Electricity

Rs. 20 Note

$20 Bill

Cell

Battery

Rubber

Eraser

Photograph

Picture

Dustbin

Trash can

Inflammable

Flammable

Hotel

Restaurant

Picture

Movie

Lift

Elevator

To fix

To install

To repair

To fix

Cinema

Movie theater

Bill

Check

Medical Shop

Drugstore

Directory

Phone book

To post (a letter)

To mail (a letter)

To submit

To turn in

To be out of station

To be out of town

Straight-away

Right away

Anti clockwise

Counterclockwise

Passed out

Graduated

Fainted

Passed out

Ring up (someone)

Call up (someone)

The line is engaged

It's busy / I got a busy tone

Get down (from a bus)

Get off (of a bus)

Convince someone

Talk someone into

How are you?

How are you doing?

How is everything?

How is it going?

Intimate

Inform

About telephone system in USA


Telephone System in USA

From any phone, operators can be reached dialing the following numbers:
Emergency(Most areas)(Fire/Ambulance/Police) 911
Local 0
Long Distance 00
Directory Assistance 411
Long Distance Directory 555-1212
Toll Free number enquiry - 1-800-555-1212

All US telephone numbers consist of 10 digits-the first three digit is area code, followed by a seven-digit local number. If you are calling a number from another area-code region, dial "1", then all 10 digits. If you are calling from a distance but within the same area code, dial "1", then the last seven digits. For calls within the same local calling area, just dial the seven-digit number. A map of US area codes is printed in front of the most local telephone directories.

Long distance calls are charged at varying rates, depending on how you make the call (which long distance carrier/company you use), for how long you speak and the time of the day. Note that the telephone companies in the U.S. are private. Each local region is assigned an "area code". So the phone numbers are denoted as (Area Code)-368 0860 where 368-0860 is your actual phone number.

Outside area code, directory assistance can be reached by dialing the area code first e.g., 510-574-0860. Some areas require dialing "1" before the number to access the long distance service, e.g., 1-510-574-0860. There are no charges when you call the 911, 0 or 00 operators. However, charges may apply when you call the 411 or the 555-1212 operators.

Special prefixes, "800", "888", "877" and "900" are not area codes but indicators of particular kinds of service. "800", "888", "877" etc numbers can be dialed free form anywhere in the country - usually they are prepaid commercial lines that make it easier for customers to obtain information, products or services. e.g. The toll free number for Federal Express courier is 1-800-Go-FedEx which is 1-800-463-3339. The "900" numbers charge you for making the call and generally offer some kind of entertainment, such as horoscope readings, sports scores, or sexually suggestive conversations. These services can be very expensive, so know what you are getting into before you dial a "900" number. You have an option of blocking the "900" number calls by requesting your telephone company.

At times, phone numbers are given in the form of a word or alpha-numeric combination. e.g. 1-800-COLLECT. To dial these numbers, simply look at the telephone's dial which has numbers as well as the letters on its face. For example, number 2 can be represented by letters A, B or C.

 

Letters

Number

No Letters

1

A,B,C

2

D,E,F

3

G,H,I

4

J,K,L

5

M,N,O

6

P,Q,R,S

7

T,U,V

8

W,X,Y,Z

9

No Letters

0

 

Overseas Calls: You can call almost any place in the world. Be sure to keep the time difference in mind: an early evening call from New York reaches London in the week hours of the morning. If calling from a public phone, supply yourself with at least $15 in coins. It is cheaper to make overseas calls at night or on Sundays.

To make an international call i.e. to India you need to dial 011-91-(STD code)-(Telephone number); e.g. 011-91-44-4672334. Here 011 indicates an international call. 91 is the country code for India. 44 is the "area code" for Chennai and 4672334 may be the actual phone number you want to dial.

To call long distance and international, there are also prepaid calling cards available from many companies. You can buy it for $5, $10, $20 from the departmental store or the grocery store. You first dial the toll free number given on the calling card and follow the instructions. Beware of the calling cards which offer very cheap rates. They would have many added fees, connection charge etc and the toll-free number may always be busy, the voice quality may be poor.
 


Currency

While you are coming to US, you may bring some American currency(US Dollar).To buy the currency you can go to any bank or to private companies like ThomasCook or American Express. An Indian citizen can buy US $3000/year when he/she is going abroad. If he/she is married and the spouse is not going to work in US, then an extra amount of $2500/year is allowed. So bachelors can get $3000 and married persons can get $8500 while coming to US. (Of course, only if you really need to bring them. ) While you go to purchase the currency take your passport, air ticket etc.. Get USD in all denominations like $1 notes, $5 notes, $10, $20, $100 etc.. Carrying some quarters (25 cents)will help you if you want to get a trolley or make calls from the airport to your people.

Dollar -100 cents
Quarter-25 cents
Dime -10 cents
Nickel -5 cents
Penny -1 cent

Be careful when counting out paper money, for it is easy to confuse the denominations and to make a mistake, giving a $10 bill, for example, when you intend to give $1.


Conversion Chart  

Distance

 

 

 

1 Mile

=

1.6 kilometers

 

1 Inch

=

2.54 cm

 

1 Feet

=

12 Inches

 

1 Yard

=

3 Feet

 

3.28 Feet

=

1 Meter

Volume

 

 

 

1 Fluid OZ(Ounce)

=

29.57 ml

 

1 Gallon US

=

3.785 liter

 

1 Quart US

=

0.25 Gallon US = 946 ml

 

1 Pint US

=

0.5 Quart US = 473 ml

Weight

 

 

 

1 Pound(lb)

=

0.453 Kg

 

2.2 Pound

=

1 Kg

 

1 Oz(Ounce)

=

28.349 gram

Temperature

 

 

 

5/9*(Fahrenheit -32)

=

Celsius


Mail/E-mails/Telegrams/Telefaxes

Mail
Us handles the posts by United States Postal Service. Every address in US belongs to a specific zip-code district, and each zip code has five digits.Addresses may include a second sequence of four numbers following the first five numbers which speeds mail delivery for large organizations. Each zip-code district has at least one post office, where you can buy stamps and aerograms, send parcels, or conduct other postal business. Most Americans go to the post office to buy their stamp,s band the line can be long. Mailboxes are either the stout, royal blue steel bins on city sidewalks or mail chutes on the walls of post offices or in large office buildings. A schedule posted on mailboxes and mail slots should indicate when the mail is picked up.

Post hours vary depending on the place. It varies from 24 hours a day in central, big-city branches to the 9.00 am to 5.00 pm schedule, normal in smaller cities and towns. On Saturdays, post offices only open half a day, if they open at all. For telegraph facilities, you could go to the nearest office of Western Union, an organization which specializes in telegraphic communications worldwide. Foreign visitors who do not know where there will be staying in any particular town can make use of the General Delivery service, they have to mail addressed to their name, c/o General Delivery, at the main post office there.You must pick up such mail personally. Stamps can be purchased in hotels, drugstores, terminals, etc., as well as post offices, for a small extra charge. Red, white and blue mail boxes are prominent on city streets. Sample current postage rates:

  • Airmail letters to India: 60 cents (1/2 oz), $1 (1 oz)

  • Aerogrammes to India: 50 cents

  • Letters within the USA: 33 cents (1 oz or fraction and 23 cents for each additional ounce)

  • Airmail post cards within the USA: 20 cents

  • Aerogrammes/Airmail post cards to India: 50 cents(1 oz = 28.35 grams)

Telegrams/Telefaxes/E-mails
You can either dictate domestic telegrams and overseas cable grams on the phone or could go to the nearest office of Western Union. Most hotels have fax connections. E-mail is also widely used now a days for information communication at offices and homes. If personal computers are unavailable, people go to Library to use a Community PC, at no fee, to send emails. You could also go to places like Kinkos, Sir Speedy etc for Fax/Email/Xerox etc.


Tipping

Tipping as a reward for service is common throughout the USA. Unless tips are included in your package tour price, you will be expected to tip when service merits. It is customary to tip from 15% to 20% of the bill for meals served in hotels and restaurants. Ordinarily, no tips are required in cafeterias where a person serves himself. At hotels, tips between 50 cents and $1 per bag or suitcase handled are in order for bellboys or porters. Tip the doorman, who unloads your car in relation to any service he performs; you need not tip the chamber maids unless your stay is several nights. Do not tip the desk clerk.

Most hotel bills in the US do not have a service charge added to cover gratuities. As stated above, tips are in order for any special service.

On trains, no tips are expected from passengers traveling in day coaches, or second-class, except when they eat in the dining car. Passengers traveling in Pullman cars(sleeping or parlor cars) usually tip the porter of their car when they leave the train, one dollar per night. Passengers who eat in the dining cars usually tip the waiter 15% to 25%. Of course, the porter who carries your baggage at the station receives a tip, usually 50 cents to $1 a bag.

Stewardess(flight attendants or air hostesses) and other airline employees are not tipped. However, the porter who carries your bag at the airport should be tipped. Taxi drivers are usually given a tip of 10%.

In barber shops, men tip for a haircut, a shave and for a shoe shine. A women tips her hairdresser and the assistant who washes her hair. This would be 10% of the charges.


Time zones

When it is noon in New York City, is only 11 am in Chicago, 10 am in Denver and 9 am in San Francisco. Like Europe, the continental US is divided into time size. There are four time zones in the continental U.S.

  • Eastern Standard Time(EST)
    Example : Massachusetts, New York, Florida etc.

  • Central Standard Time(CST, lags EST by one hour)
    Example : Chicago, Kentucky, Indiana, Texas etc.

  • Mountain Standard Time(MST, lags EST by two hours)
    Example : Colorado, Utah, Wyoming etc.

  • Pacific Standard Time(PST, lags EST by three hours)
    Example : California, Oregon, Washington etc.

Day light saving:

As the name suggests, the time is set in such a way that maximum day light could be used. e.g. during summer, the sun rises at around 4-5 o'clock. So the clock is set forward by one hour. This forces all activities to start one hour earlier so that maximum day light is used till late in the evening. Therefore, the clock is set back by one hour on the first Sunday of November 1 (Fall Season) at 2:00 am. Clock is once again set forward by one hour on the first Sunday of April at 2:00 am(Spring Season).

The easiest way to remember this is FALL BACK, SPRING AHEAD. By the way, Arizona is the only state which is not affected by day-light-saving. People there do not ever change the time in their clocks.


State/Abbreviations/Capitals

 

 

State

Abbreviations

Capitals

Alabama

AL

Montgomery

Alaska

AK

Juneau

Arizona

AZ

Phoenix

Arkansas

AR

Little Rock

California

CA

Sacramento

Canal Zone

CZ

-

Colorado

CO

Denver

Connecticut

CT

Hartford

Delaware

DE

Dover

District of Columbia

DC

-

Florida

FL

Tallahassee

Georgia

GA

Atlanta

Guam

GU

Agana

Hawaii

HI

Honolulu

Idaho

ID

Boise

Illinois

IL

Springfield

Indiana

IN

Indianapolis

Iowa

IA

Des Moines

Kansas

KS

Topeka

Kentucky

KY

Frankfort

Louisiana

LA

Baton Rouge

Maine

ME

Augusta

Maryland

MD

Annapolis

Massachusetts

MA

Boston

Michigan

MI

Lansing

Minnesota

MN

St. Paul

Mississippi

MS

Jackson

Missouri

MO

Jefferson City

Montana

MT

Helena

Nebraska

NE

Lincoln

Nevada

NV

Carson City

New Hampshire

NH

Concord

New Jersey

NJ

Trenton