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IT Management
  IT Consulting
  E-Business Solutions
  Offshore Development
 

Case Studies

1. Requirements modeling for a software Tool development Company developing a new class of strategy execution software, which assists organizations, manage change and implement strategies through an Associate-centric individual accountability, communication and continuous process improvement methodology. VIVA performed the following tasks in this project.

  • Development of Gap Analysis and Recommendation of organizational and product changes

  • Requirement Analysis, Scope Management, Change Requirement Management using Rational RequisitePro

  • Generation of Requirement and Analysis Documents

  • Generation of Software Requirement Specification (SRS)

2. Providing 24x7 Operations support for IT services department for a Fortune 500 company. VIVA staff provided the following services.

  • Setup test beds

  • Test different version of operating systems, troubleshoot and escalate problem to developer group.

  • Perform functionality and regression testing of various software on different operating systems

  • Write test scripts and perform testing.

  • Setup test beds and write code to automate tests using testing tools

  • Package applications as a part of site customization.

3. Development of technical support and product upgrade & maintenance plans for the accounts department for a large agency. VIVA provided the following services in this project.

  • Interact with the client and users located across the state to develop the project plan for technical support of the product

  • Develop documents for Installation of software and troubleshooting

  • Monitor and resolve bug reporting and tracking by users

  • Schedule programmers to perform problem resolution and reinstallation of the software for all users

4. Data migration and management activities for a large telecom company. VIVA provided the following services to the client.

  • Installation of various database servers and client products

  • Building and Implementing Data Warehousing

  • Performance Monitoring and tuning for production databases

  • Fragmentation/ Partitioning Techniques

  • Database Design and Table Placement strategy on the Disk to achieve the Best I/O performance

  • Query Optimization

  • Performed On-Call DBA for 24 hours production support

  • Job Scheduling, Performance Monitoring / Tuning of Databases

  • Development of Stored Procedure

  • Database Consistency and Integrity check

  • Database Analysis and future growth planning

  • Data migration

  • Backup and Recovery strategy

  • New database product evaluation

5. Project Management services for an E-business company. VIVA provided the following services in this project.

  • Overall Project Management, Quality Assurance, process and documentation verification and validation, Reviews, Audits using Rational RUP

  • Development of Vision document, Business Use case modeling, Designing of advanced search engine for financial directory listing

  • Business dealing with Content/ data provider

  • Management of programmers, system administrators and database analysts

  • Implementation of Affiliation program